Upon entering the correct credentials, your Twilio account will be connected to Pipedrive.When the setup process is complete, authorize your Twilio account to connect to it to Pipedrive by entering your account SID and auth token.Follow the instructions to connect your Twilio account with your WhatsApp number. Twilio must approve your WhatsApp number before using it in Pipedrive.Once the app is installed, you will be redirected to the messaging settings in Pipedrive to complete the integration process.Shared visibility settings: Any account user can see and reply to WhatsApp conversations and link them to contacts, leads, or deals in Pipedrive.Private visibility settings: Only the user who installed the app can see and reply to WhatsApp conversations and link them to contacts, leads, or deals in Pipedrive.Select the app visibility in Pipedrive for your connection with WhatsApp by Twilio.Choose which Pipedrive account you wish to connect to. A new window will open and prompt you to enable the integration to connect with Pipedrive.Alternatively, head to your messaging inbox and click on the WhatsApp by Twilio panel.

To set up WhatsApp by Twilio with your Pipedrive account, head to Pipedrive's Marketplace, search for WhatsApp by Twilio and click on ' Install now'.

Refer to Twilio's documentation for more details on how to enable your Twilio number on WhatsApp.

You can only connect numbers that have been approved by WhatsApp Business and are enabled in Twilio. Note: This action is only available to users with account settings access.

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